Privacy Policy

1. Introduction

Media Reload ("Media Reload," "we," "us," or "our") operates retail stores in Burton, Flint, Saginaw, Utica, and Warren, Michigan, along with this website. This Privacy Policy explains what personal information we collect through our website, how we use and share it, and the choices you have.

By using our website or submitting information through it, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit information to us.

2. Information we collect

We collect information you provide directly to us, and some information automatically when you visit our website.

Information you provide to us:

• Contact form: your name, email address, the topic of your message, your preferred store (optional), and the content of your message.
• Job application form: your name, email address, phone number, the location and availability you're applying for, the product categories you're knowledgeable about, details about your experience, your work history (employer names, job titles, dates, and descriptions), and your education.
• Franchise inquiry form: your name, email address, phone number, the city or market you're interested in, how you heard about us, and any additional notes you provide.
• Any other information you choose to send us, such as through email or in person at one of our stores.

Information collected automatically: like most websites, our servers and service providers may automatically log certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use this information to operate and improve our website.

3. How we use your information

We use the information we collect to:

• Respond to your questions, comments, and requests
• Evaluate job applications and contact applicants about employment opportunities
• Evaluate and follow up on franchise interest
• Operate, maintain, and improve our website
• Communicate with you about our stores, products, services, or promotions, where permitted
• Comply with legal obligations and protect the rights, property, and safety of Media Reload, our customers, and others

4. How we share your information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: with vendors who help us operate our website, host our data, or process submissions on our behalf, under obligations to protect your information.
• Legal requirements: if required to do so by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: in connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
• With your consent: in any other case where you direct us to share your information.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect how parts of our website work.

6. Data security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, we may retain job applications for a reasonable period to consider you for future openings, and franchise inquiries or messages while we're actively following up.

8. Your rights and choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of certain uses of your information. To make a request, contact us using the information below. We will respond in accordance with applicable law.

9. Job applicants

If you submit a job application through our website, the information you provide, including your work history, education, and product knowledge, is used solely to evaluate your candidacy for employment with Media Reload. We may retain this information to consider you for other current or future openings.

10. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-party links

Our website contains links to third-party sites, including Facebook, eBay, and Amazon. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with information.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at mediareloadmanagement@gmail.com, or visit any of our five Michigan locations in Burton, Flint, Saginaw, Utica, or Warren.